Delivery times are estimates and commence from the date of shipping, rather than the date of order. An estimated delivery date for your order will be available to view in checkout. Delivery can take longer than expected due to customs clearance procedures in certain countries and the occasional Godzilla attack.
For International Shipping, please refer to International Orders section for further details.
Tracking Your Order
If you have a registered account with Endorphins please select My Account, sign into your account and click the ‘Order’ tab.
Once your order has been shipped you can also track it at www.usps.com using the tracking number located in your shipping confirmation email.
Please view the full Endorphins Distribution Limited Terms and Conditions, which apply to the shipment of your order.
In the instance that you order doesn’t fit your needs, it’s all good. Returns and exchanges are available in the US within 30 days of order delivery, however you have 7 days from the date of delivery to qualify for free return shipping.
We accept reruns and exchanges for products in their unused original condition with all original tags attached and any related accessories or instruction booklets included. Incomplete, damaged, worn, soiled or altered returns, or anything we at Endorphins reasonably believe has been used, will not be accepted and therefore sent back to the customer. Order must be returned in original packaging/box in arrived, or packaging / box of the same dimensions and weight.
To initiate a return or exchange, email firstname.lastname@example.org with your name and order number. We will then email you a prepaid return label. Print the label and affix it to your return package, and drop off at your local USPS office.
Upon receiving your return, we will process the refund to the original form of payment as soon as possible. We estimate refunds will be made by the provider of your payment method within 7-10 working days. Working days are Monday to Friday, excluding US public holidays. Shipping charges are nonrefundable. You will receive an e-mail confirmation upon the completion of your return process.